Hydamedia (“Hydamedia,” “we,” “us,” or “our”) operates hydamedia.com and related studio services. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Information we collect
We may collect:
- Contact details you provide—such as name, email address, company, project details, and the package you selected—when you inquire about our services. Website enquiries are stored in our private enquiry workspace so our team can review your request and follow up.
- Communications you send us by email or other channels.
- Technical data collected automatically when you visit our site, including IP address, browser type, device information, pages viewed, and approximate location derived from IP.
- Cookies and similar technologies used for site operation, preferences, and (where enabled) analytics.
2. How we use information
We use information to:
- Respond to inquiries and provide studio services
- Operate, maintain, and improve our website
- Communicate about projects, proposals, and related matters
- Protect our rights, security, and legitimate business interests
- Comply with legal obligations
We do not sell your personal information. We do not use your content for unrelated advertising without your consent.
3. Sharing
We may share information with trusted service providers who help us run our website and business (for example hosting, email, or analytics), under obligations to protect your data. We may also disclose information when required by law, to protect Hydamedia or others, or in connection with a business transfer such as a merger or acquisition.
4. Cookies
Essential cookies support core site functionality. Analytics cookies, if used, help us understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect site features.
5. Retention
We retain personal information only as long as needed for the purposes described above, including legal, accounting, or reporting requirements. Project-related communications may be kept for the duration of an engagement and a reasonable period afterward.
6. Security
We take reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
7. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. To exercise these rights, contact us at the email below. We may need to verify your request.
8. Children
Our site and services are not directed to children under 16. We do not knowingly collect personal information from children.
9. International visitors
If you access our site from outside the country where our systems operate, your information may be processed in jurisdictions with different data protection laws.
10. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after updates constitutes acceptance of the revised policy where permitted by law.
11. Contact
Questions about this Privacy Policy: hello@hydamedia.com