For plumbing
Keep the next job moving, even when you are on one.
Capture the details, organise the callback, and keep customers informed. Build a clearer path from the first enquiry to a booked visit and a completed job.
Free first conversation. Written scope, timeline and price before any paid work.
The problem
A plumber is on site when the next enquiry arrives. The office needs an address, a description, and the right callback details before it can arrange a visit. Meanwhile, quotes and customer updates are spread across separate conversations.
Who it’s for
Plumbing business owners and office teams
What you get
One focused first project from the options below, with the deliverables, timeline and price in writing before you commit.
Your options
Three ways to start.
AI & automation
Job enquiry automation
Best if: The next enquiry arrives while everyone is on a job.
One job-enquiry channel that gathers location, work needed and optional photos, then prepares a callback for office review.
See what’s includedCustom software
Plumbing job workspace
Best if: Quotes, job notes and customer updates are disconnected.
A job workspace linking enquiries, quotes, notes and ownership around one agreed office workflow.
See what’s includedProduct design
Plumbing enquiry design sprint
Best if: Customers do not know what information makes a quote request useful.
A mobile quote-request prototype with clear job choices, helpful prompts and an understandable photo step.
See what’s includedHow it could work
Keep the next job from becoming another loose message.
- Step 1
Capture a useful job description
Help the customer explain the work, location and contact preference. Photos can be an optional step where they help office review rather than a barrier to making contact.
- Step 2
Prepare the office decision
Distinguish ordinary quote requests from incomplete or urgent enquiries. Your office decides the service route, price and visit; the system prepares the context.
- Step 3
Retain the job history
Link the enquiry, quote, agreed visit and completion note. A colleague can continue the conversation without relying on the phone of the person who first answered.
Staying in control
What we measure, and what stays with your team.
- New enquiries with usable contact and job details
- Time spent preparing the office-to-technician handoff
- Quotes with an owner and a recorded next action
Your team stays in charge
Urgent situations follow instructions approved by your business and route to a person. The system does not provide repair or emergency advice. Your team confirms the job, price, service area, and appointment.
What we’ll need from you
Your enquiry-to-job process, service area, job types, callback policy, and the tools your office and field team already use.
Questions
Common questions.
Can we use photos in a quote request?
Yes, if they are useful to your workflow. We agree file limits, access and the review step. A photo supports the conversation; it does not automatically establish a diagnosis or a fixed price.
What happens to urgent requests?
We agree a distinct route with instructions supplied by your business. Your team controls the response; an automated acknowledgement must not imply that emergency assistance is on its way.
Which task would you fix first?
Bring an ordinary job request, a request that needed clarification and the way your office passes details to the field team.
Free first conversation. Written scope, timeline and price before any paid work.
Talk to us